Externalização das funções de FM da DPW África do Sul: Um estudo de viabilidade
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O sector p�blico sul-africano � continuamente chamado a transformar-se. N�o s� em termos pol�ticos, mas tamb�m em termos dos seus processos empresariais. Neste processo, o sector p�blico deixou de ser simplesmente um prestador de servi�os sem qualquer considera��o de custos para se tornar um prestador de servi�os que considera continuamente a sua rela��o custo-efic�cia. Uma forma de reduzir o tamanho e at� de melhorar a presta��o de servi�os � contratar as chamadas fun��es n�o essenciais ao sector privado. No entanto, a cultura geral das organiza��es do sector p�blico � tradicionalmente r�gida e o seu pessoal tem relut�ncia em adaptar-se aos princ�pios mais orientados para o neg�cio do sector privado. O Departamento de Obras P�blicas foi, no entanto, desafiado a prosseguir os seus esfor�os para melhorar as inefici�ncias de custos e a procurar solu��es para reduzir o seu tamanho. Esta tarefa n�o tem sido facilitada pela relut�ncia do Governo em despedir pessoal que, provavelmente, � tamb�m apoiante do partido no poder. Neste livro, o autor considera todos os factos relevantes com vista a chegar a uma conclus�o sobre se a externaliza��o de certas fun��es de gest�o de instala��es �, de facto, uma op��o vi�vel.
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