Facteurs clés de succès de la gestion des connaissances dans le commerce électronique
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L'objectif ultime de ce travail est de mieux comprendre comment certains facteurs critiques pour la r�ussite de la mise en oeuvre de la gestion des connaissances (KM) peuvent influencer le commerce �lectronique dans les entreprises internationales. En outre, cette �tude �tablit un cadre distinguant trois dimensions du commerce �lectronique: l'information �lectronique, la communication �lectronique et le flux de travail �lectronique. La KM couvre un large �ventail d'utilisations et soutient divers ensembles d'activit�s. On suppose que le succ�s de la KM repose sur les facteurs cl�s de succ�s (KSF) en termes de contribution qualitative et quantitative au syst�me. Par cons�quent, afin d'atteindre l'objectif de la recherche, ce travail limite le champ d'investigation aux facteurs cl�s de succ�s pour la KM, consacr�s � la formalisation et au partage des meilleures pratiques et exp�riences au sein de l'organisation, ainsi qu'� l'examen des influences et des relations entre les KSF et le commerce �lectronique. Les r�sultats confirment l'existence de relations positives entre les cinq param�tres KFS, mais il existe un manque de leadership. De plus, il existe des relations tr�s positives entre les trois dimensions du commerce �lectronique. Enfin, les KFS ont �galement un effet significatif sur le commerce �lectronique.
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