Friendvertising. Externe Unternehmenskommunikation in sozialen Netzwerken
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Bachelorarbeit aus dem Jahr 2010 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,3, Ruhr-Universität Bochum (Philologie), Sprache: Deutsch, Abstract: Diese wissenschaftliche Arbeit wird aufzeigen, wie Unternehmen auf die neuen Gegebenheiten im Web 2.0 reagieren und ihre externe Unternehmenskommunikation modifiziert haben. Es wird erklärt, wie das Konzept des Friendvertising als Marketinginstrument funktioniert. In Kapitel 2 werden zunächst die theoretischen Grundlagen des Marketinginstruments Kommunikation erarbeitet und eine Übersicht zum Thema soziale Netzwerke gegeben. Daraufhin werden in Kapitel 3 die verschiedenen Arten von sozialen Netzwerken vorgestellt. Verschiedene Beispiel-Netzwerke aus dem World Wide Web werden die Unterschiede zwischen Allzwecknetzwerken und vertikalen sozialen Netzwerken erläutern. Anschlie end wird Kapitel 4 aufzeigen, welche Kommunikationsinstrumente in der Praxis von Unternehmen in sozialen Netzwerken eingesetzt werden. Während in Kapitel 5 die Beweggründe für Unternehmenskommunikation in sozialen Netzwerken analytisch dargestellt werden, wird in Kapitel 6 auf die möglichen Risiken für Unternehmen eingegangen. Abschlie end werden die Arbeitsergebnisse zusammengefasst. Die Unternehmenskommunikation befindet sich zurzeit in einer Umbruchphase, die durch eine vollkommene Umorientierung in den theoretischen Konzepten des Marketings, sowie im praktischen Kommunikationsmanagement gekennzeichnet ist. Die auffälligste Veränderung der letzten Jahre ist die neue Wahrnehmung und Nutzung des Internets. Die eindimensionale Kommunikation im Internet wurde aufgelöst und durch eine völlig neue Austausch-Dimension ersetzt. Die Internet User generieren eigenständig Inhalte und kommunizieren direkt mit ihrer Umwelt und den Unternehmen. Sie schreiben ihre eigene Meinung in den Weiten des World Wide Webs nieder. Doch was bedeutet diese Änderung für die Unternehmen? Die neue Herausforderung hei t Web
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