Gestione e misurazione delle prestazioni nelle organizzazioni pubbliche

Name: Gestione e misurazione delle prestazioni nelle organizzazioni pubbliche
Brand: Edizioni Sapienza
SKU: 9786630034103
Price: 7345.0 INR
Availability: InStock

by William Mensah , George Babu

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ISBN13: 9786630034103
Binding: Paperback
Subject: N/A
Publisher: Edizioni Sapienza
Publisher Imprint: Edizioni Sapienza
Publication Date: May 22, 2026
Pages: 116
Original Price: GBP 58.0
Language: Italian
Edition: N/A
Item Weight: 164 grams
BISAC Subject(s): Management

About The Book

La ricerca � stata condotta utilizzando metodi qualitativi, applicando il modello della ricerca-azione. Lo studio ha evidenziato che l'utilizzo prevalente di sistemi di gestione e misurazione delle prestazioni finanziarie, senza ricorrere a indicatori non finanziari, non garantisce prestazioni ottimali. Questo approccio non tiene conto dei vantaggi offerti dal sistema non finanziario, che comprende i sistemi finanziari, i clienti, i processi aziendali interni e le prospettive di apprendimento e crescita. Le organizzazioni che operano con l'obiettivo di fornire valore monetario ai propri stakeholder utilizzando solo misure finanziarie non sono in grado di garantire la soddisfazione degli azionisti e dei clienti, n� di soddisfare pienamente i dipendenti. Il ricercatore raccomanda un sistema di gestione delle prestazioni completo e integrato, che combini gli approcci della Balanced Scorecard (BSC) e della Performance Management for Turbulent Environment (PM4TE). I vantaggi di questo approccio garantirebbero alle organizzazioni del settore pubblico in Ghana uno standard di gestione delle prestazioni versatile e olistico.

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