Grundkurs Electronic Business: Grundlagen, It-Instrumente Und Spezialgebiete
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Dieses Lehrbuch erörtert zunächst die Grundlagen elektronischer Geschäftsmodelle und Märkte und analysiert darauf aufbauend gezielt E-Business-Prozesse. Dabei untersucht es die ganzheitliche und umfassende Unterstützung von Prozessen - insbesondere durch IT-Instrumente - im E-Contracting, E-Marketing, E-Customer Relationship Management, E-Procurement sowie E-Payment und stellt die Einführung geeigneter IT-Systeme (E-Procurement-System und E-CRM-System) vor. Neueste Entwicklungen im Bereich Mobile E-Business werden ebenso aufgezeigt wie der Einsatz von Kryptowährungen und Block Chain-Lösungen. Der Leser erhält so einen fundierten Einblick in die verschiedenen Facetten des E-Business unter Berücksichtigung betriebswirtschaftlicher und technischer Aspekte. Neueste technische Entwicklungen werden zur praktikablen Umsetzung von innovativen Lösungen dargestellt. Übungsaufgaben und Lösungen runden das Buch ab und machen es zum optimalen Begleiter für Studium und Selbststudium.
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Prof. Dr. Uwe Schmitz hatte verschiedene Positionen und Funktionen bei der SAP AG inne und war verantwortlich für diverse internationale Großprojekte. Seit 2009 ist Dr. Uwe Schmitz Professor für Wirtschaftsinformatik an der Fachhochschule Dortmund, wo er Leiter der Wirtschaftsinformatikstudiengänge (Bachelor und Master) ist. Er ist Autor diverser wissenschaftlicher Artikel und Buchbeiträge.
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