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Human Resource Management in der Pflege: Relevanz und Förderung von Mitarbeiterzufriedenheit by Mahler, Arne

Human Resource Management in der Pflege: Relevanz und Förderung von Mitarbeiterzufriedenheit

by Arne Mahler
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Book cover type: Paperback
  • ISBN13: 9783958200937
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Bachelor + Master Publishing
  • Publisher Imprint: Bachelor + Master Publishing
  • Publication Date:
  • Pages: 38
  • Original Price: GBP 17.99
  • Language: German
  • Edition: N/A
  • Item Weight: 59 grams
  • BISAC Subject(s): General

In Gesellschaft und Betriebswirtschaft werden im Rahmen der Diskussion von Effektivität, Effizienz, Optimierung, Kostenminimierung, Gewinnmaximierung, Leistungssteigerung, Qualitätsverbesserung, usw. oft auch Begriffe wie Human- oder Sozialkapital, Humanressourcen, Humanvermögen, Mitarbeiterorientierung, Personalwirtschaft u. ä. gesprochen. Im Grunde wird damit darauf hin gewiesen, dass die beteiligten Menschen im Arbeits- und Produktionsprozess einen wichtigen Faktor darstellen. Einerseits werden durch Mitarbeiter Kosten gebunden und verbraucht, andererseits werden aber Gewinne oder Umsätze durch sie erwirtschaftet oder Kosten gespart. Sie bringen ihre Kompetenzen und Energie in die Arbeitsprozesse ein und erzielen die gewünschte Produktionsqualität. Besonders im Kundenkontakt repräsentieren die Mitarbeiter zudem auch das Unternehmen. In den Pflegeberufen stellt das sogenannte Human- und Sozialkapital eine ganz besondere Komponente dar, denn einerseits sind die Pflegenden als Angestellte die grö ten Kostentreiber des Unternehmens, andererseits sind sie es, die die gewinnbringenden Beziehungsarbeiten und Pflegehandlungen leisten. Die vorliegende Arbeit analysiert und reflektiert die Bedeutung der Mitarbeiterzufriedenheit für das Pflegemanagement, Einflussfaktoren von Mitarbeiterzufriedenheit und Förderungsmöglichkeiten der Mitarbeiterzufriedenheit durch ein Human Resource Management.

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