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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians

by Julia K. Nims , Paula Storm , Robert Stevens
Save 17% Save 17%
Current price ₹8,892.00
Original price ₹10,671.00
Original price ₹10,671.00
Original price ₹10,671.00
(-17%)
₹8,892.00
Current price ₹8,892.00

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Book cover type: Paperback
  • ISBN13: 9780810891289
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Rowman & Littlefield Publishers
  • Publisher Imprint: Rowman & Littlefield Publishers
  • Publication Date:
  • Pages: 162
  • Original Price: GBP 69.99
  • Language: English
  • Edition: N/A
  • Item Weight: 477 grams
  • BISAC Subject(s): Library & Information Science / General

Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.

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