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Key element guide ITIL continual service improvement [pack of 10] by Perkins, William Lee

Key element guide ITIL continual service improvement [pack of 10]

by Perkins, William Lee
₹12,224.00
₹12,224.00
₹12,224.00
₹12,224.00
₹12,224.00

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Book cover type: Paperback
  • ISBN13: 9780113313693
  • Binding: Paperback
  • Subject: Business Management
  • Publisher: TSO
  • Publisher Imprint: TSO
  • Publication Date:
  • Pages: 101
  • Original Price: GBP 99.5
  • Language: English
  • Edition: N/A
  • Item Weight: 1038 grams
  • BISAC Subject(s): Computer Science

The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

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