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Konfliktdiagnose und Dynamik der Eskalation by Augustin, Sabine

Konfliktdiagnose und Dynamik der Eskalation

by Sabine Augustin
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Book cover type: Paperback
  • ISBN13: 9783638760256
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 24
  • Original Price: USD 25.5
  • Language: German
  • Edition: N/A
  • Item Weight: 41 grams
  • BISAC Subject(s): Applied Psychology

Studienarbeit aus dem Jahr 2004 im Fachbereich Psychologie - Beratung, Therapie, Note: noch nicht, Universit t Passau (Lehrstuhl f r Psychologie), Veranstaltung: Kommunikative Kompetenz, Sprache: Deutsch, Abstract: Gegens tze, Reibungen, Spannungen und Konflikte sind allt gliche Erscheinungen unseres Arbeitslebens. F hrungskr fte, Personalvertreter, Politiker sowie Vermittler, Berater und Trainer m ssen mit Konflikten fachkundig und konstruktiv umgehen k nnen. Es werden hierbei nur Konflikte in Organisationen behandelt und Hilfen zum Erkennen und Verstehen solcher Konflikte gegeben. Theoretische und praktische Anregungen zur konstruktiven Bew ltigung sozialer Konflikte werden hier nicht mehr behandelt. Zun chst erfolgt eine Begriffsbestimmung und Erkl rung, was als Konflikt bezeichnet wird. Danach wird kurz auf das Menschenbild im Rahmen sozialer Konflikte und Konfliktkonstellationen im meso-sozialen Raum eingegangen, um etwaige Anhaltspunkte f r eine Konfliktdiagnose zu liefern. Der Schwerpunkt dieser Abhandlung liegt allerdings bei der Konflikt-Eskalation. Nach einer allgemeinen Beschreibung des Prozesses der Eskalation anhand einiger Eskalationstheorien und einer eingehenden Erl uterung derer Basismechanismen wird ein neunstufiges Eskalations-Modell nach Friedrich Glasl angegeben. Abschlie end werden die psychologischen Aspekte er rtert, die bei diesem Modell zum Tragen kommen.

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