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Konflikte und Konflikteskalation. Definition, Arten, Lösungsansätze by Kölbl, Alexandra

Konflikte und Konflikteskalation. Definition, Arten, Lösungsansätze

by Alexandra Kölbl
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Book cover type: Paperback
  • ISBN13: 9783640139415
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 26
  • Original Price: USD 26.9
  • Language: German
  • Edition: N/A
  • Item Weight: 46 grams
  • BISAC Subject(s): Human Resources & Personnel Management

Studienarbeit aus dem Jahr 2004 im Fachbereich F�hrung und Personal - Sonstiges, Note: 1,3, Hochschule f�r Angewandte Wissenschaften Neu-Ulm; fr�her Fachhochschule Neu-Ulm, Sprache: Deutsch, Abstract: Das Wort "Konflikt" wird im heutigen Sprachgebrauch immer �fter f�r die unterschiedlichsten Situationen verwendet. Da wird vom Ehekonflikt gesprochen, vom Generationenkonflikt und vom Irak-Konflikt, Nahost-Konflikt, Nordirland-Konflikt etc. Viele dieser Konflikte beruhen auf Meinungsverschiedenheiten, manche auf milit�rischen Auseinandersetzungen. Es kommt fast schon zu einer Konflikt-"Inflation". In dieser Arbeit wird zun�chst der Begriff "Konflikt" gekl�rt und von verwandten Begriffen wie "Meinungsverschiedenheit" und "Aggression" abgegrenzt, da diese Begriffe oft synonym verwendet werden. In Punkt zwei wird auf die Typologie der Konflikte eingegangen, wobei hier Konflikte nach unterschiedlichen Merkmalen in verschiedene Konfliktarten differenziert werden. Die Vielzahl der in der Literatur vorhandenen Konfliktarten f�hrt hier zu einer notwendigen Eingrenzung auf ausgew�hlte Konflikttypen, um den Rahmen dieser Arbeit nicht zu sprengen. Anschlie end wird erl�utert, wodurch ein Konflikt entsteht und wie er sich entwickelt. Dabei wird auf das Phasenmodell der Konflikteskalation eingegangen, das aus neun Eskalationsstufen besteht. Zum Abschluss sollen L�sungsans�tze zur Beseitigung von Konflikten vorgestellt werden. Einerseits werden m�gliche Formen der Konfliktbew�ltigung durch die Konfliktparteien selbst erkl�rt, andererseits Strategien der Konfliktbehandlung durch eine Drittpartei. Als Beispiel f�r eine Konfliktl�sung durch Vermittlung wird das Mediationsverfahren herausgegriffen und n�her erl�utert.

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