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Konflikte und Konfliktlösungen in Organisationen by Holstein, Marina

Konflikte und Konfliktlösungen in Organisationen

by Marina Holstein
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Book cover type: Paperback
  • ISBN13: 9783640131549
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 80
  • Original Price: USD 60.5
  • Language: German
  • Edition: 2. Auflage
  • Item Weight: 114 grams
  • BISAC Subject(s): General

Diplomarbeit aus dem Jahr 2007 im Fachbereich Ingenieurwissenschaften - Wirtschaftsingenieurwesen, Note: 1,7, Universität Siegen, Sprache: Deutsch, Abstract: Die heutige Zeit ist geprägt von ständigen Veränderungen und steigenden Anforderungen an Mensch und Maschine. Die allgegenwärtige Globalisierung, Kommunikationsmöglichkeiten wie das Internet und ein harter internationaler Wettbewerb stellen Unternehmen wie auch deren Mitarbeiter vor völlig neue Aufgaben. Sie alle können nur dann Erfolg haben, wenn sie die anstehenden Veränderungen verstehen, sich darauf einstellen und damit umgehen können. Unternehmen müssen ihren Mitarbeitern helfen, überholte Vorstellungen aufzugeben und innovative Ideen zu entwickeln und umzusetzen: Das betrifft zum einen die Erschlie ung neuer Märkte, eine fortschrittliche Produktentwicklung, überzeugenden Kundenservice und nachhaltige Kundenbeziehungen. Zum anderen fällt darunter aber auch eine funktionierende Kommunikation und Kooperation zwischen Mitarbeitern und Management und der nötige Ausgleich zwischen persönlichen und beruflichen Interessen der Mitarbeiter. Bei all diesen Veränderungsprozessen wird es immer wieder vorkommen, dass Meinungen und Interessen beteiligter Personen auseinander gehen. Zwischenmenschliche Spannungen sind zeitlose Begleiterscheinungen, wenn es darum geht, eine Entwicklung zu beschreiten, bei der sich eine Gruppe von Individuen zusammenfindet und miteinander interagiert, um ein gemeinsames Ziel zu erreichen. Wenn sich die Interessengegensätze verhärten und jedes Individuum versucht, seine eigenen Pläne zu verwirklichen, kommt es zu Auseinandersetzungen: Ein Konflikt entsteht. Konflikte sind fester Bestandteil in zwischenmenschlichen Beziehungen und damit auch ein integraler Bestandteil einer jeden Organisation. Im Rahmen der vorliegenden Arbeit wird das Themengebiet der Konflikte und Konfliktlösungen in Organisationen behandelt. Beginnend mit Kapitel 2, werden darin die Grundlagen eines Konfliktes vorgeste

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