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Konfliktmanagement für Krankenpfleger der Intensivmedizin by Heinrich, Michael

Konfliktmanagement für Krankenpfleger der Intensivmedizin

by Michael Heinrich
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Book cover type: Paperback
  • ISBN13: 9783346964021
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 38
  • Original Price: USD 26.9
  • Language: German
  • Edition: 1. Auflage
  • Item Weight: 64 grams
  • BISAC Subject(s): Nursing / General

Studienarbeit aus dem Jahr 2021 im Fachbereich Gesundheit - Gesundheitswesen, Note: 1,5, Steinbeis-Hochschule Berlin, Veranstaltung: NRW, Sprache: Deutsch, Abstract: Die hier vorliegende Arbeit hat das Ziel, ein Unterrichtskonzept zum Thema Konfliktmanagement für Pflegefachkräfte aus dem Bereich der Intensivpflege und Anästhesie zu konzipieren. Im Zuge dessen wird zu Beginn die Fortbildungsstätte Deutsche Gesellschaft für Gesundheits- und Pflegewissenschaft vorgestellt, an der die o. g. Weiterbildung stattfindet. Im Anschluss wird die Fachweiterbildung Intensiv- und Anästhesiepflege beschrieben und in welcher Form, die hier dargestellte Unterrichtseinheit mit dem Schwerpunkt Konfliktmanagement geplant ist. Pflegefachkräfte stehen im Berufsalltag sehr häufig im Austausch mit unterschiedlichen Menschen. Pflegende kommunizieren täglich mehrmals mit anderen Pflegenden, Klient: innen, Patient: innen, deren Angehörigen, aber auch Vorgesetzten und anderen Fachkräften des Gesundheitssystems (z. B. Krankenkassenmitarbeiter: innen). Im ständigen kommunikativen Austausch mit Personen unterschiedlicher Professionen, die nicht deckungsgleiche Meinungen vertreten oder Interessen verfolgen, ist eine professionelle zwischenmenschliche Interaktion unabdingbar. Durch diese unterschiedlichen, teilweise sogar gegensätzlichen Interessen oder Meinungen entstehen zwangsläufig Konflikte, die gelöst werden wollen. Häufig sind dabei die unterschiedlichen Interessen und Meinungsverschiedenheiten nicht das zentrale Problem, sondern der Umgang mit diesen Unstimmigkeiten, genauer das 'Managen der Konflikte'. Nach wie vor verbindet der überwiegende Teil der Gesellschaft mit dem Begriff 'Konflikt' negative Assoziationen, dabei kann das Lösen eines Konfliktes nicht nur einen sinnvoll ausgehandelten Kompromiss zur Folge haben, der alle Teilnehmer zufrieden stellt, sondern auch eine 'Win-Win-Situation' erzeugen, von der alle Beteiligten langfristig profitieren. Die Voraussetzung für das Lösen von Konf

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