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Konzeption eines Knowledge-Empowerment Systems by Frisch, Christiane

Konzeption eines Knowledge-Empowerment Systems

by Christiane Frisch
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Book cover type: Paperback
  • ISBN13: 9783838664255
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Diplom.de
  • Publisher Imprint: Diplom.de
  • Publication Date:
  • Pages: 216
  • Original Price: GBP 114.9
  • Language: German
  • Edition: N/A
  • Item Weight: 286 grams
  • BISAC Subject(s): Business & Productivity Software / General

Inhaltsangabe: Gang der Untersuchung: Die Diplomarbeit analysiert theoretische Hintergründe von Knowledge Management und dokumentiert die Entwicklung eines Knowledge-Management Systems für ein Unternehmen: Die Werbeagentur Publicis Dialog (100 Mitarbeiter). Die Inhalte der Arbeit bieten Grundlagen und Hilfestellung für jeden, der: - sich für das Thema Wissensmanagement und Knowledge-Management-Systeme und entsprechende Software interessiert. - sich für oder gegen den Einsatz eines Knowledge-Management-Systems entscheiden muss. - ein KM-System für die eigene Firma oder Kunden einkaufen und einführen möchte. - eine Auswahl aus dem breiten Angebot von KM-Anbietern treffen muss. - die Entwicklung und/oder Implementierung eines Knowledge-Management-Systems plant. Im theoretischen Teil der Arbeit werden Funktionen, Inhalte und technische Strukturen von aktuell am Markt erwerbbaren Komplettsystemen und Komponenten zusammengefasst. Ziele, Chancen, Risiken, Anforderungen und Einsatzbereiche von Knowledge-Management-Systemen werden aus Sicht von Unternehmen und Experten auf nationaler und internationaler Ebene dargestellt. Erfolgs- und Risikofaktoren, Erfahrungsberichte, Trends und zukünftige Schwerpunkte geben Ausblick auf wichtige Inhalte und Vorgehensweisen bei der Entwicklung von Knowledge-Management-Systemen. Der praktische Teil der Arbeit zeigt die Auswertung und Anwendung dieser Erkenntnisse auf die Konzeption eines Knowledge-Management-Systems für die Werbeagentur. Schritt für Schritt werden Strategie, Vorgehensweise und Projektphasen dargestellt: Zielgruppen- und Konkurrenzanalysen, Kosten- und Funktionsanalysen für die Integration von Standardsoftware, Workshops zur Anforderungsdefinition, Lasten- und Pflichtenhefte. Ein Konzept-Manual dokumentiert detailliert die Projektergebnisse anhand der konzipierten Systemfunktionen, Informationsarchitektur (Struktur- und Inhaltspläne, Formulareingaben und -ausgaben), User-Interface-Design (Layout, Raster, Masken

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