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Leadership and the Frontline Workforce: Lessons from the Targets of Change by Gilmore Crosby

Leadership and the Frontline Workforce: Lessons from the Targets of Change

by Gilmore Crosby
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Book cover type: Hardcover
  • ISBN13: 9781041027966
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Productivity Press
  • Publisher Imprint: Productivity Press
  • Publication Date:
  • Pages: 232
  • Original Price: GBP 145.0
  • Language: English
  • Edition: 1
  • Item Weight: 508 grams
  • BISAC Subject(s): Leadership

This book explains practical culture change based on engaging frontline workers and citizens in real engagements including at aluminum fabrication and bauxite refineries, social service agencies, and citizen engagement projects.

Gilmore Crosby's mission is to help create a better future for humanity. He believes the most reliable means for doing so is to apply and spread the wisdom and methods of Kurt Lewin. Crosby's credo is asserted in the title of his book: Planned Change: Why Kurt Lewin's Social Science is Still Best Practice for Business Results, Change Management, and Human Progress. He is concerned that the OD profession is distracted by beliefs such as that the human condition has significantly changed (VUCA) and by the search for what is "new." Crosby asserts that most of what passes as "new" is more hype than true substance. Instead, Crosby advocates that change agents from all walks of life would be wise to learn and apply Lewin's universal theory of social science, including concepts such as group dynamics, group decision, the social construction of reality, re-education, field theory, change as three steps, and the democratic principles of leadership. When integrated, these concepts form a systemic approach that can be applied by hourly workers, community organizers, and PhDs alike.

Crosby's career dates back to 1984, following in the footsteps of his father's OD career, which traces back to 1953 and Lewin's inner circle. While embracing the past, Crosby experiments in the present, conducting T-group learning in organizations, online T-groups, and various uses of new technology and social media. His most recent book, Diversity without Dogma, applies Lewinian social science to addressing racism and any form of prejudice.

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