Leading Healthcare Cultures: How Human Capital Drives Financial Performance
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Does your organization have clearly articulated values? Are you focusing on your people as much as your profits?
A values-based culture emphasizes the important role that human capital--the collective contributions of an organization's employees--plays in long-term financial and operational success. Learn how to leverage both human and financial capital to improve employee and patient satisfaction, physician relationships, and profitability.
Includes strategies for:
Integrating your finance department into the culture of your organization Breaking down the silos that exist between departments Involving the medical staff to build a culture designed to improve physician-hospital relations Uniting the team by openly sharing information and promoting shared accountability Focusing on organizational values as the foundation for the budgeting process Measuring, analyzing, evaluating, and reporting human capital data Creating a "Chief People Officer" charged with leading all human capital activitiesAlso includes self-reflection questions to help you determine the next steps for your organization.
Tom Atchison, EdD, is president and founder of Atchison Consulting, LLC. Since 1984, Dr. Atchison has consulted with healthcare organizations on managed-change programs, teambuilding, and leadership development. Dr. Atchison presents to thousands of healthcare professionals every year on the elements of effective organizations. He has written and been featured in numerous articles and on audiotapes and videotapes about motivation, managed change, teambuilding, and leadership. Dr. Atchison serves as faculty for the following ACHE seminars: Leading and Managing in Changing TimesPhysician and Executive Partnerships: Hard Facts, Soft SkillDr. Atchison also authored the following Health Administration Press publications: Followership: A Practical Guide to Aligning Leaders and FollowersLeadership's Deeper Dimensions: Building Blocks to Superior PerformanceLeading Healthcare Cultures: How Human Capital Drives Financial PerformanceLeading Transformational Change: The Physician-Executive Partnership
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