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Maîtriser la communication interculturelle by Ni Luh Putu Sri Widhiastuty

Maîtriser la communication interculturelle

by Ni Luh Putu Sri Widhiastuty , Ni Nyoman Nidya Trianingrum , Saortua Marbun
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Book cover type: Paperback
  • ISBN13: 9786208500573
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Editions Notre Savoir
  • Publisher Imprint: Editions Notre Savoir
  • Publication Date:
  • Pages: 312
  • Original Price: GBP 90.0
  • Language: French
  • Edition: N/A
  • Item Weight: 459 grams
  • BISAC Subject(s): Literacy

*Maîtriser la communication interculturelle: L'anglais professionnel sur les lieux de travail mondialisés* permet aux professionnels et aux étudiants d'acquérir les compétences essentielles pour une communication efficace dans des environnements multiculturels. Reconnaissant l'importance de la compétence interculturelle dans le monde interconnecté d'aujourd'hui, ce livre intègre la maîtrise de l'anglais professionnel et la sensibilisation culturelle. Il propose des stratégies pratiques pour surmonter les obstacles à la communication, instaurer la confiance et résoudre les conflits sur des lieux de travail diversifiés. Les principaux thèmes abordés sont la compréhension des dimensions culturelles, la maîtrise des signaux verbaux et non verbaux, la résolution des conflits, les styles de négociation et l'étiquette professionnelle dans les différentes cultures. Une attention particulière est accordée au travail à distance, en mettant l'accent sur la sensibilité culturelle dans la communication numérique. Le livre présente les cadres de l'intelligence émotionnelle (QE) et de l'intelligence culturelle (QC), complétés par des outils d'auto-évaluation et des exercices visant à améliorer les compétences interpersonnelles. Des études de cas réels et des jeux de rôle fournissent des informations pratiques sur la direction d'équipes multiculturelles, la gestion des barrières linguistiques et l'adaptation à l'évolution de la communication induite par l'IA.

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