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Management Control Systems und Behavioral Branding im Dienstleistungsbereich by Klein, Tobias

Management Control Systems und Behavioral Branding im Dienstleistungsbereich

by Tobias Klein
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Book cover type: Paperback
  • ISBN13: 9783842892378
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Diplomica Verlag
  • Publisher Imprint: Diplomica Verlag
  • Publication Date:
  • Pages: 80
  • Original Price: GBP 39.99
  • Language: German
  • Edition: N/A
  • Item Weight: 105 grams
  • BISAC Subject(s): Industries / General

Anhand der drei Dienstleistungsmarken iDTGV(R), TGV Lyria(R) und Thalys(R), die allesamt im schienengebundenen Transportsektor tätig sind, wird der Frage nachgegangen, welche Management Control Systems eingesetzt werden sollten, um eine erfolgreiche Implementierung des Behavioral Branding zu gewährleisten. Management Control Systems sind spezifische Bündelungen verschiedener, den vier Management Controls (= Action, Results, Personnel und Cultural Controls) zugehörigen Ma nahmen: Es werden verschiedene Ma nahmen zu einem Management Control System kombiniert.

Tobias Klein, Jahrgang 1981, hat nach dem Abitur zwei Jahre lang in Paris gelebt und dort eine Ausbildung zum Industriekaufmann absolviert (Abschluss der IHK und des französischen Brévet Technicien Supérieur de Commerce International). Hieran schlossen sich ein Bachelor Studium der Betriebswirtschaftslehre mit den Schwerpunkten "Interkulturelles Management", "Personalmanagement", und "Marketing Management", ein Master in Wirtschaftspsychologie an der Hochschule Fresenius in Köln und ein Studium der Betriebswirtschaftslehre an der Justus-Liebig-Universität in Gießen an.

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