Management EDV-basierender Dokumente innerhalb des Workflow-Managements bei Gruppenarbeit
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Studienarbeit aus dem Jahr 2002 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 1,7, Fachhochschule Braunschweig / Wolfenbüttel; Standort Wolfenbüttel (Fachbereich Betriebswirtschaft), Veranstaltung: Projektmanagement, Sprache: Deutsch, Abstract: Eine heute häufig angewandte moderne Form der Arbeit ist die Gruppenarbeit. Sie ist die Summe aller aufgabenbezogenen Tätigkeiten, welche von Gruppenmitgliedern ausgeführt werden, um zielbezogene Aufgaben zu erfüllen und somit Gruppenziele zu erreichen [siehe TSMB95, Seite 11]. Sie findet in Arbeitsgruppen oder Teams satt. Zur Steigerung der Effektivität, Flexibilität und Produktivität betrieblicher Abläufe wird auch im Zusammenhang mit Gruppenarbeit vom Workflow-Management gesprochen. Workflow-Management umfasst alle Aufgaben, die bei der Ausführung und Steuerung einer endlichen Folge von Aktivitäten der Geschäftsvorgänge oder Geschäftsprozesse erfüllt werden müssen. Oftmals ist Inhalt der Gruppentätigkeit das Erstellen von Dokumenten. Als Beispiele seien Pflichtenhefte, Kundenanschreiben, Präsentationen oder Handbücher zu Softwareprodukten genannt. Täglich steigt die Flut der zu bearbeitenden Dokumente [vgl. Nas93, Seite129], die aber Grundlage vieler Geschäftsvorgänge sind. Als problematisch erweist sich häufig die unstrukturierte Handhabung der Dokumente, die von mehreren Personen bearbeitet werden. Bei einer Fortführung der Arbeit durch eine andere Person muss diese an der letzten Version anknüpfen. Diese Arbeit bezieht sich auf EDV-basierende Dokumente. Entscheidend bei einer strukturierten Bearbeitung von Dokumenten ist das Versionsmanagement dieser, ebenso ihre Weiterleitung. Weiterhin relevant ist die Kommunikation mit dem Kunden. Diesem muss die aktuellste Information über das Projekt jederzeit zur Verfügung gestellt werden können.
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