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Managing Web Service Quality: Measuring Outcomes and Effectiveness by Khaled M. Khan

Managing Web Service Quality: Measuring Outcomes and Effectiveness

by Khaled M. Khan
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Book cover type: Hardcover
  • ISBN13: 9781605660424
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Information Science Reference
  • Publisher Imprint: Information Science Reference
  • Publication Date:
  • Pages: 420
  • Original Price: GBP 156.0
  • Language: English
  • Edition: N/A
  • Item Weight: 1271 grams
  • BISAC Subject(s): Internet / Web Design

Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.

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