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Medical Office Management: Developing and Managing Systems with High Quality Customer Service

by Márcia R. F. Campiolo
Save 35% Save 35%
Current price ₹5,509.00
Original price ₹8,474.00
Original price ₹8,474.00
Original price ₹8,474.00
(-35%)
₹5,509.00
Current price ₹5,509.00

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Book cover type: Paperback
  • ISBN13: 9783319138862
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Publication Date:
  • Pages: 163
  • Original Price: EUR 74.99
  • Language: English
  • Edition: 2016
  • Item Weight: 281 grams
  • BISAC Subject(s): Administration, Management Science, and Psychotherapy / Counseling

From the Back Cover
The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor's success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.

Marcia Campiolo is a psychologist specializing in Human Resources and health management area. She is the Administrative Director of the Brazilian Society of Ophthalmology, Editor of Ophthalmology Management journal and Columnist for DOC Magazine - health management. Speaker at medical conferences and consultant to clinics and hospitals. She is author of the books in Portuguese "Medical Office Management"(published by Cultura Medica and Guanabara Koogan) and "Medical Schedule" (published by Editora DOC), publications for doctors and health administrators. Member of the American Society of Ophthalmic Administration - ASOA.

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