business & economics > management
Men Who Manage: Fusions of Feeling and Theory in Administration
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This is a classic study of how managers interpret and engage problems as they are experienced and felt at various points and levels in factories and businesses. Melville Dalton, drawing on ethnographic data, examines both positive and negative interactions among managers, between managers and between workers, and managers and firms. He discusses the consequences for each group that result from their interactions. Where relevance and data allow, Dalton relates his findings to the surrounding community.
Dalton argues that the recurring problem areas in management grow out of six main areas: pressures for economy of operation; "cooperation" of officially powerless experts with their administrative superiors; local conflicts between union and management; uncertainty about the route to a place in middle and upper management; the task of recognizing and rewarding differential contributions; and the moral conflicts of the individual executive. Each of these six problem areas is made the subject of a chapter.
What emerges is a study of compromises among key individuals and groups in business organizations, and of the strictures on compromise. The book offers insights into how workplace rules, in practice, move from being sacred guides to flexible tools to balance company goals and personal ends. This volume includes a new introduction by David Shulman detailing the importance of this work more than forty years after its original publication. It is part of Transaction's Organization and Business series.
Dalton, Melville: -
Melville Dalton was professor of sociology and research sociologist at the Institute of Industrial Relations at the University of California, Los Angeles. He is the author of Conflicts between Staff and Line Managerial Officers.
Shulman, David: -
David Shulman is professor and head of the anthropology and sociology department at Lafayette College. His publications addressing organizations and business focus on deception, ethnographic methods, impression management, consumer research and marketing, social psychology, and workplace socialization. He served as the Work and Organizations Section Editor for Sociology Compass and participated in the Visiting Professor Program with the Advertising Education Foundation. He continues to write on deception in the workplace, following up on his book, From Hire to Liar: The Role of Deception in the Workplace. He is currently working on a new research project on the advertising industry.
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