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Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves

by Alinaya Fabros
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Current price ₹5,007.00
Original price ₹6,009.00
Original price ₹6,009.00
Original price ₹6,009.00
(-17%)
₹5,007.00
Current price ₹5,007.00

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Book cover type: Paperback
  • ISBN13: 9789715507622
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Ateneo de Manila Univ Press
  • Publisher Imprint: Ateneo de Manila Univ Press
  • Publication Date:
  • Pages: 292
  • Original Price: USD 48.0
  • Language: English
  • Edition: N/A
  • Item Weight: 459 grams
  • BISAC Subject(s): Anthropology / Cultural & Social

"This pioneering book is an empirically grounded, theoretically informed, and insightful ethnographic account of work regimes in call centers ... It is a sophisticated discussion of intricately connected work components constituting a 'transnational service assembly line, ' the spaces for and expressions of resistance and reflexivity within a highly standardized and heavily regulated work environment, and the 'outsourceable selves' of agents, responding as unseen products of the global call center enterprise, to external imperatives." - Maria Cynthia Rose Banzon-Bautista

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