Outsourcing der Erstausbildung bei Finanzdienstleistern
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Inhaltsangabe: Einleitung: Die Vorgehensweisen in der Personalwirtschaft von Finanzdienstleistern unterscheiden sich nach Branche, Institutsgruppe, regionaler Lage des Unternehmens, Unternehmenskultur und Personalbedarfsplanung. Die Verfasser haben sich entschieden, aus Gründen der Übersichtlichkeit der Thematik Personalwirtschaft, den Bereich der Erstausbildung bei Finanzdienstleistern zu fokussieren. Um die Situation im Bereich der Erstausbildung darzustellen, auf die sich aus Gründen der Komplexität diese Studienarbeit beschränkt, ist auch die Berücksichtigung demographischer und allgemeiner wirtschaftlicher Entwicklungen wichtig. Neben der Qualifikation der Bewerber im Bereich der klassischen Finanzdienstleister beeinflussen tiefgreifende Veränderungen im Kundenverhalten, zunehmender Einfluss moderner Informations- und Kommunikationstechnologien und rasch wachsender Wettbewerb mit branchenfremden Wettbewerbern die Personalplanung. Die Kreditinstitute reagieren darauf mit strategischer Neuorientierung, die darauf zielt, unrentable Geschäftsfelder aufzugeben (Aufgabe des Universalbankanspruchs, Filialschlie ung, Outsourcing) und eine nachhaltige Umstrukturierung zu erreichen, die den neuen Kunden- und Marktanforderungen entspricht. Die Neuausrichtung umfasst alle Geschäftsprozesse eines Finanzdienstleisters inklusive der Erstausbildung. Gestiegene Anforderungen an die Bewerber für eine Erstausbildung, die Abnahme der Bewerberzahlen für das Berufsbild Bankkaufmann/-frau" und die anhaltende relative Leistungsschwäche der Schulabgänger in Deutschland sind die wesentlichen Probleme für Finanzdienstleister bei der gezielten Personalbeschaffung und -ausbildung. Diesen Trend haben auch regionale und überregionale Dienstleister erkannt und bieten ihre Unterstützung an. Auf diesem neuen Markt bewegen sich Sparkassen- oder Genossenschaftsakademien, die Sparkassenhochschule, Versicherungsakademien oder die Bankakademie e. V., die über Erfahrungen der beruflichen Weiterbi
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