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Outsourcing von Dienstleistungen. Chancen und Risiken: Besonderheiten des Dienstleistungsoutsourcings by Skrzipek, Sebastian

Outsourcing von Dienstleistungen. Chancen und Risiken: Besonderheiten des Dienstleistungsoutsourcings

by Sebastian Skrzipek
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Book cover type: Paperback
  • ISBN13: 9783638640541
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 32
  • Original Price: USD 26.9
  • Language: German
  • Edition: N/A
  • Item Weight: 55 grams
  • BISAC Subject(s): Human Resources & Personnel Management

Studienarbeit aus dem Jahr 2002 im Fachbereich Führung und Personal - Sonstiges, Note: 3+, Ernst-Moritz-Arndt-Universität Greifswald (Rechts und Staatswissenschaftliche Fakultät), Veranstaltung: Dienstleistungsmanagement, Sprache: Deutsch, Abstract: Die Thematik zur Erhaltung der Wettbewerbsfähigkeit von Industrieunternehmen nahm in jüngster Vergangenheit immer grö ere betriebswirtschaftliche Bedeutung an. Hierzu gibt es viele Lösungsansätze, wozu auch das Outsourcing von Unternehmensbereichen gehört. Ursprünglich beschränkte sich das Outsourcing ausschlie lich auf materielle Güter. In diesem Sinne betrachtete man vor allem den Wirtschaftlichkeitsvergleich zwischen der Eigenfertigung und dem Fremdbezug von materiellen Gütern, wobei das Outsourcing nicht nur als Mittel zur Kostensenkung, sondern auch zum Auf- bzw. Ausbau von Kernkompetenzen angesehen wurde. Mit dem immer grö er werdenden Wachstum im tertiären Sektor und der daraus resultierenden marktlichen Veränderung, dringt nun auch der eher unerforschte Teil des Outsourcings von Dienstleistungen immer mehr in den Vordergrund. Hier stehen nicht mehr die materiellen Bereiche einer Unternehmung als Auslagerungsobjekt im Vordergrund, wie zum Beipsiel Nockenwellenherstellung als Produktionsbereich eines Automobilherstellers, sondern solche Unternehmensbereiche, welche immaterielle Güter in Form von Dienstleistungen für das Unternehmen erbringen. Als Beispiel ist hier die Übertragung des Bildungszentrums von Mercedes-Benz auf eine eigene Gesellschaft zu nennen. Die Outsourcingüberlegungen von Dienstleistungen müssen sich dabei nicht nur auf solche Leistungen beziehen, welche in geringwertiger Beziehung zur eigentlichen Unternehmenstätigkeit stehen, wie zum Beispiel der Sicherheitsdienst. Gerade durch die Entwicklungen in der Informations- und Kommunikationstechnologie bildeten sich neue Formen einer unternehmerischen Zusammenarbeit heraus. So ist es durchaus möglich, den EDV-Bereich an einen externen Dienstleister

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