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Personalising Public Services: Understanding the Personalisation Narrative

by Catherine Needham
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Current price ₹4,165.00
Original price ₹4,998.00
Original price ₹4,998.00
Original price ₹4,998.00
(-17%)
₹4,165.00
Current price ₹4,165.00

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Book cover type: Paperback
  • ISBN13: 9781847427595
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Policy Press
  • Publisher Imprint: Policy Press
  • Publication Date:
  • Pages: 216
  • Original Price: GBP 28.99
  • Language: English
  • Edition: N/A
  • Item Weight: 341 grams
  • BISAC Subject(s): Public Policy / Social Policy and Public Policy / Social Services & Welfare

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Needham, Catherine: - Catherine Needham is Professor of Public Policy and Public Management at the University of Birmingham. She is based at the Health Services Management Centre, developing research around social care and new approaches to public service workforce development.

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