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Power Etiquette: What You Don't Know Can Kill Your Career by Dana May Casperson

Power Etiquette: What You Don't Know Can Kill Your Career

by Dana May Casperson
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Book cover type: Paperback
  • ISBN13: 9780814479988
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Amacom
  • Publisher Imprint: Amacom
  • Publication Date:
  • Pages: 200
  • Original Price: USD 16.99
  • Language: English
  • Edition: N/A
  • Item Weight: 291 grams
  • BISAC Subject(s): Business Etiquette, Entrepreneurship, and Human Resources & Personnel Management

In an era when companies are competing based on service, manners are much more than a social nicety -- they're a crucial business skill.

Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business.

Power Etiquette provides quick guidance on such pertinent and timely topics as:

  • telephone, e-mail, and Internet etiquette
  • table manners
  • grooming and business dress
  • written communications
  • gift giving
  • resumes and interviews
  • making introductions
  • public speaking
  • networking

This no-nonsense "manners reference" refreshes you on everyday etiquette and makes sure you're on your best behavior.

Casperson, Dana May: - DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.

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