Produktiver Umgang mit Konflikten durch systematisches Konfliktmanagement

Name: Produktiver Umgang mit Konflikten durch systematisches Konfliktmanagement
Brand: Atlantic Books
SKU: 9783656088516
Price: 2353.0 INR
Availability: InStock

by Benjamin Vaupel

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ISBN13: 9783656088516
Binding: Paperback
Subject: N/A
Publisher: Grin Verlag
Publisher Imprint: Grin Verlag
Publication Date: December 25, 2011
Pages: 60
Original Price: USD 27.9
Language: German
Edition: 2. Auflage
Item Weight: 91 grams
BISAC Subject(s): Human Resources & Personnel Management

About The Book

Studienarbeit aus dem Jahr 2009 im Fachbereich Führung und Personal - Sonstiges, Note: 1,2, Fachhochschule Gie en-Friedberg; Standort Gie en, Veranstaltung: Qualifikations- und Kompetenzentwicklung, Sprache: Deutsch, Abstract: Die folgende Seminararbeit wird sich mit dem Produktiver Umgang mit Konflikten durch systematisches Konfliktmanagement befassen. Es wird insbesondere auf die Besonderheiten der Typologie und Diagnose von Konflikten sowie der Dynamik und Phasen der Eskalation und den Interventi-onsmöglichkeiten eingegangen. Das Kapitel Sozialer Konflikt liefert eine Definition von Sozialen Konflik-ten, und geht auf die Frage ein was durch Konflikte entstehen kann, dabei wird auch auf den Nutzen von Konflikten eingegangen. In dem Kapitel Typologien von Konflikten wird zunächst auf die verschiedenen Typisie-rungsmöglichkeiten von Konflikten eingegangen. Es wird beschrieben welche verschiedene Rahmen Konflikte aufweisen. Danach wird auf die Reichweite von Konflikten, dies bezieht sich auf involvierten Personen, eingegangen. Wie Konflikte sich darstellen können wird im Unterkapitel Erscheinungsformen erläutert. Diese Seminararbeit beschäftigt sich auch mit der Konfliktdiagnose. Anhand von Daten aus der Konfliktdiagnose kann ein systematisches Konfliktmanagement ausgeführt werden. Danach wird die Dynamik der Eskalation mit dem Eskalationsstufenmodell nach Pondy dargestellt und es wird auf die Wendepunkte in der Eskalation eingegangen. Im Kapitel Phasen der Eskalation werden die neun Phasen der Eskalation auf Grundlage des Modells von Glasl, sowie die Unterschiede einer hei en und kalten Eskalation beschrieben. Danach geht es um die Interventionsmöglichkeiten bei Konflikten. Es wird auch die Bedeutung der Ausrichtung der Intervention dargestellt. Abschlie end werden die Strategiemodelle der Intervention beschrieben.

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