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Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century

by Evert A. Lindquist
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Current price ₹2,369.00
Original price ₹2,585.00
Original price ₹2,585.00
Original price ₹2,585.00
(-8%)
₹2,369.00
Current price ₹2,369.00

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Book cover type: Paperback
  • ISBN13: 9781922144331
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Anu Press
  • Publisher Imprint: Anu Press
  • Publication Date:
  • Pages: 222
  • Original Price: USD 26.37
  • Language: English
  • Edition: N/A
  • Item Weight: 513 grams
  • BISAC Subject(s): Public Policy / General

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to put citizens first? Are they prepared for the challenges and demands such an approach will demand? Are they prepared to commit the time and resources to ensure genuine engagement takes place and that citizens' interests are considered foremost? And, more importantly, are governments prepared for the trade-offs, risks and loss of control such citizen-centric approaches will inevitably involve?

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