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Qualidade de vida by Vijaya Bhaskararao Bonam

Qualidade de vida

by Vijaya Bhaskararao Bonam
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Book cover type: Paperback
  • ISBN13: 9786208355333
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Edicoes Nosso Conhecimento
  • Publisher Imprint: Edicoes Nosso Conhecimento
  • Publication Date:
  • Pages: 172
  • Original Price: GBP 64.0
  • Language: Portuguese
  • Edition: N/A
  • Item Weight: 259 grams
  • BISAC Subject(s): General

A qualidade de vida é um estado de bem-estar do indivíduo que lhe dá liberdade, eficiência e eficácia para proporcionar uma satisfação óptima na sua vida. Verificou-se que a qualidade de vida está inter-relacionada e é interdependente de diferentes aspectos da qualidade de vida no trabalho, da natureza do emprego, da personalidade do trabalhador, do stress e do esgotamento e das estratégias de gestão, etc. Poucos estudos se centraram na avaliação da qualidade de vida através de vários resultados. No entanto, é evidente que não foram encontrados estudos que examinassem a qualidade de vida dos trabalhadores das empresas de externalização de processos empresariais (BPO), sobretudo no que se refere à influência da experiência de esgotamento em diferentes tipos de BPO com vários tipos de trabalho. O presente estudo tem como principal objetivo analisar a influência do esgotamento e da personalidade na qualidade de vida dos trabalhadores das empresas de externalização de processos empresariais (BPO). O objetivo é examinar a natureza da qualidade de vida em cada grupo de personalidade da experiência de burnout. Para o efeito, participaram aleatoriamente um total de 422 trabalhadores de BPO [Call Center (CC), Transcrição Médica (MT) e Desenvolvimento de Software (SD)].

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