Qualitäts- Und Preisimage Bei Banken: Strategien Zu Mehr Ertrag
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Im Privatkundengesch�ft versuchen die Filialbanken als Differenzierungsstrategie zu den Direktbanken eine Qualit�tsstrategie (Finanzkonzept/Finanzplanung) in Form einer ganzheitlichen Beratung zu positionieren. Die Direktbanken und die Direktbanken mit Filialen setzen mit Qualit�ts- und Serviceversprechen dagegen. Zudem k�mpfen Banken und Sparkassen mit einem schlechten Preisimage, das es zu verbessern gilt. Insbesondere, da sich das Kundenverhalten durch Preisstrategien anderer Branchen seit Anfang des Jahrhunderts stark ver�ndert hat. Qualit�t plus eine positive Produkt-/Preiswahrnehmung durch ein tiefenpsychologisches Kommunikations- und Verkaufssystem ist die richtige L�sung f�r den Strategiespagat. Banken, die Marktanteile erhalten oder ausbauen wollen, m�ssen sich den neuen strategischen Herausforderungen stellen. Der Herausgeber konnte f�r den Band ausgewiesene Fachleute als Autoren gewinnen. Marketingexperten aus Sparkassen und Banken sowie aus der Wissenschaft und Beratungsbranche zeigen, wie die Strategieprobleme zu l�sen sind und sich in Banken und Sparkassen umsetzen lassen. Mit ihren Beitr�gen sind sie Vorreiter und haben den Blick f�r die Voraussetzungen zum Bankenvertrieb der Zukunft: beste Qualit�t und gutes Preisimage.
Detlef Effert ist Geschäftsführender Gesellschafter der GTM - Gesellschaft für Neue Technologien und Direkt-Marketing mbH - Hamm (Westf.) sowie der mediale welt gmbh Dübendorf/Zürich. Er ist auf die Beratung von Banken/Sparkassen und anderen Finanzdienstleistern spezialisiert.
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