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Qualitätssicherung in Kindertagesstätten by Neubert, Nicole

Qualitätssicherung in Kindertagesstätten

by Nicole Neubert
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Book cover type: Paperback
  • ISBN13: 9783640171460
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 52
  • Original Price: USD 39.5
  • Language: German
  • Edition: 2. Auflage
  • Item Weight: 82 grams
  • BISAC Subject(s): Special Education / Behavioral, Emotional & Social Disabilities

Studienarbeit aus dem Jahr 2005 im Fachbereich Pädagogik - Heilpädagogik, Sonderpädagogik, Note: 1,0, Veranstaltung: 'Berufsbegleitende heilpädagogische Zusatzqualifizierung pädagogischer MitarbeiterInnen', Sprache: Deutsch, Abstract: Die Notwendigkeit von Qualitätsentwicklung wird heute nicht mehr angezweifelt: Gesetzliche Vorgaben z.B. im Kinder- und Jugendhilfegesetz und die Sicherung der Wirtschaftlichkeit zwingen die Leistungserbringer, die Qualität der Dienstleistungen ständig zu verbessern und transparent zu machen. In den Gesetzestexten stehen die Qualitätsanforderungen meist im Zusammenhang mit Wirtschaftlichkeit und Kosteneffizienz - in dieser Hinsicht ist Qualität relativ und von dem Faktor "Kosten" bestimmt. Andererseits betrachtet kann Qualität aber auch Marktvorteile bringen. Über Qualitätssicherungsbemühungen und eingeführte Qualitätsmanagementsysteme kann breit informiert werden. Die erzielte Qualität der Leistungen wird sich im guten Ruf der Einrichtung und in entsprechend guter Auftragslage/Auslastung/Belegung niederschlagen. Hier gilt es, die Kunden und Vermittler genauer auszumachen, denen die Leistungen Nutzen bringen sollen, denn ihrer Zufriedenheit dienen die Qualitätsbestrebungen. Die Qualitätsanforderungen, die in der Einrichtung für die einzelnen Dienstleistungen gelten, stehen also in einem grö eren Zusammenhang von Unternehmensentscheidungen, die eine Einrichtung auf dem Markt positionieren und ihr nach innen wie au en Identität geben.

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