Records Management als Herausforderung im Informationszeitalter
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Inhaltsangabe: Einleitung: Records Management ist im Grunde ein alter Hut". Doch während sich das professionelle Records Management in den USA bereits als wirkungsvolles Instrument zur Bewältigung der Informationsflut und daraus resultierender Probleme etabliert hat, ist das Konzept gerade auch in der deutschen Privatwirtschaft weitestgehend unbekannt. Die klassische Schriftgutverwaltung gilt hierzulande vielmehr als notwendiges Übel denn als profitables Instrument des E-Business. Kein Zweifel: Der Einzug des Informationszeitalters hat unser Leben nachhaltig verändert. Wir alle müssen uns über kurz oder lang damit abfinden, dass elektronische Informationen zunehmend unseren privaten wie auch unseren geschäftlichen Alltag dominieren. Insbesondere Unternehmen sehen sich derzeit mit dem Problem konfrontiert, dass neben Papierakten vermehrt elektronische Geschäftsunterlagen zu verwalten sind, für die sich die althergebrachten Methoden nur bedingt oder gar nicht eignen. Das zunehmende Interesse an Dokumenten-Management-Systemen (DMS) zeigt, dass der Einsatz innovativer Instrumente an Bedeutung gewinnt, doch gerade DMS-Projekte werfen u. a. die Frage auf, wie sich eine Einführung auf die bisherige Schriftgutverwaltungs- und Archivierungspraxis auswirken wird. Ein Grundproblem von DMS stellen die unterschiedlichen Interessen der Anwendergruppen dar. In den meisten Unternehmen steht verständlicherweise die (gemeinsame) Bearbeitung bzw. der Austausch aktueller Dokumente im Vordergrund und nicht die Langzeitaufbewahrung inaktiver Dokumente. Eine enorme Masse intern erzeugter oder von au en eingegangener Informationen erschwert die Ausfilterung der richtigen" Geschäftsunterlagen, um diese für die Zukunft zu sichern. Gerade unter diesem Aspekt ist die bislang übliche rückwirkende Archivierung nahezu unmöglich geworden. Es muss also andere Mittel und Wege geben. Die Arbeit möchte unter anderem auch eine Antwort auf die Frage liefern, ob und inwieweit sich Records Management
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