Relational Feedback: Why Feedback Fails and How to Make It Meaningful

Name: Relational Feedback: Why Feedback Fails and How to Make It Meaningful
Brand: Taylor & Francis
SKU: 9781138063914
Price: 5713.0 INR
Availability: InStock

by Lise Lewis

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ISBN13: 9781138063914
Binding: Hardcover
Subject: N/A
Publisher: Taylor & Francis
Publisher Imprint: Routledge
Publication Date: February 6, 2020
Pages: 336
Original Price: GBP 67.99
Language: English
Edition: N/A
Item Weight: 516 grams
BISAC Subject(s): Leadership, Organizational Development, and Motivational

About The Book

People are increasingly disenchanted with performance improvement techniques that fail to deliver. This book offers a new and refreshing way of engaging in authentic feedback that is willingly given and well-received. It demonstrates that focusing on the quality of relationship improves the activity of feedback.

The Relational Leadership WAY(c) that is the core of this book was created from a thematic analysis of a doctoral research study. The framework encourages effective relationships and works through perfecting a 'way of being' that is generative and productive in interactions with others; especially in feedback conversations, whether we are the giver or the receiver. The 10 themes integral to the framework are organised into 3 parts that relate to pivotal points in a conversation and that when given focused attention will improve relationships:

What needs preparing to establish relationships that stimulate constructive conversations
Active engagement in co-creating generative conversations through adopting relational behaviours
You both noticing and reacting to what emerges and impacts on sustaining the quality of the relationship.

This book will appeal to those seeking an innovative approach to performance management and who welcome a reprieve from the relentless pursuit of a universal feedback tool. It is essential reading for:

Business managers and leaders expected to motivate teams to become high performing work units
Organisational and independent coaches, mentors and practice supervisors developing trust by building effective relationships that encourage disclosure through engaging and authentic feedback
Managers, leaders, HR and OD specialists to use as a business text for performance management programmes
Training organisations to use as a core text for delegates.

About The Author

Lise Lewis is the founder of Bluesky International and an EMCC Global Special Ambassador. She is also an EIA Master Coach, ESIA Coach Supervisor, provider of global coach and coach supervisor training virtually and in organisations, as well as a researcher and author contributing to Coaching Supervision: Advancing Practice, Changing Landscapes and 'CIPD Coaching Toolkit'.

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