Six Sigma

Name: Six Sigma
Brand: Wiley
SKU: 9780471668114
Price: 1622.0 INR
Availability: InStock

by Michael C. Thomsett

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ISBN13: 9780471668114
Binding: Paperback
Subject: N/A
Publisher: Wiley
Publisher Imprint: Wiley
Publication Date: November 12, 2004
Pages: 213
Original Price: USD 22.95
Language: English
Edition: N/A
Item Weight: 277 grams
BISAC Subject(s): Quality Control

About The Book

From the Back Cover

A STEP-BY-STEP GUIDE TO GETTING STARTED IN

SIX SIGMA

Six Sigma in many organizations simply means defining and measuring quality; a working system designed to identify that elusive goal, perfection. Companies such as GE, Microsoft, and 3M have used this approach to eliminate product defects, reduce cycle time, and improve customer satisfaction. Six Sigma may sound intimidating, but the fact is that you don't have to be a high-level executive at a giant corporation to use--or understand--this concept. It is simply a way of improving quality.

Getting Started in Six Sigma is designed to show you, step by step, how Six Sigma works and how it can be used most effectively. Whether you're a manager trying to change your approach to problem solving or an employee in a corporation with a Six Sigma program, this book will clearly lead you through each step of the process. Definitions within the margins--placed at points of discussion--will help you to quickly master Six Sigma terminology as you read along.

In a straightforward and accessible style, Getting Started in Six Sigma will familiarize you with:

The real meaning of Six Sigma--technical and philosophical
The importance of both internal and external customers
DMAIC (Define, Measure, Analyze, Improve, Control)--the tactical approach to Six Sigma projects
Product and service defects and how to reduce them
Effectively improving process systems
Striving for consistency

Filled with numerous examples, checklists, and graphics, Getting Started in Six Sigma will help you gain a firm understanding of the topic and illustrate how this idea can make any organization function better.

About The Author

MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.

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