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Social Return on Investment: Quality Checkers (Skills for People)

by Hugo Minney
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Current price ₹1,135.00
Original price ₹1,264.00
Original price ₹1,264.00
Original price ₹1,264.00
(-10%)
₹1,135.00
Current price ₹1,135.00

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Book cover type: Paperback
  • ISBN13: 9781291533569
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Lulu.com
  • Publisher Imprint: Lulu.com
  • Publication Date:
  • Pages: 74
  • Original Price: GBP 9.99
  • Language: English
  • Edition: N/A
  • Item Weight: 200 grams
  • BISAC Subject(s): General

Is user experience worth doing? At times when the money is tight, the user experience audits are one of the things that get cut, but this report highlights just how important audits are, to the people being audited, to the staff, and to customers. The study finds that people's behaviour changes, just because they have been listened to; but also staff feel more engaged, organisations innovate more, there are fewer legal disputes. For all commissioners of services for vulnerable adults, this report shows what can be measured and what return on investment you can get. It's accredited by the SROI Network showing that it complies with the Social Return on Investment principles, and with a Return on Investment that pays for the audits and more, you can't afford NOT to give your vulnerable people the best care available.

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