Strategia nella valutazione delle prestazioni: dal discorso alla pratica
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Lo scopo di questo studio � analizzare come due gruppi di lavoratori (promotori e destinatari) di un'azienda siderurgica brasiliana percepiscono la valutazione delle prestazioni (PA) praticata in loco. Per fornire una base teorica a questa ricerca, � stato rivisto il ruolo attribuito all'area HR; � stato concettualizzato il tema centrale della ricerca, la valutazione delle prestazioni, e sono stati sviluppati gli aspetti legati alla percezione, a causa della natura soggettiva dei processi che coinvolgono il tema centrale. Dalle relazioni trovate, � stato possibile constatare che il processo di DA � molto pi� ricco nella comprensione dei promotori che in quella dei destinatari. Dalle risposte non � stato possibile individuare che i dipendenti percepiscono la DA praticata in acciaieria come uno strumento strategico per l'azienda. Inoltre, si pu� riconoscere che le carenze del processo attraversano tutti i livelli dell'azienda. I problemi partono dall'alta direzione, con la mancata definizione degli obiettivi strategici, passando per le risorse umane, che non comunicano in modo soddisfacente gli obiettivi del programma di DA, e la direzione, che si sottrae all'obbligo di offrire un feedback.
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