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Studio dei processi amministrativi in un'università federale by Cleber Domingos Trindade Da Rosa

Studio dei processi amministrativi in un'università federale

by Cleber Domingos Trindade Da Rosa
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Book cover type: Paperback
  • ISBN13: 9786208797638
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Edizioni Sapienza
  • Publisher Imprint: Edizioni Sapienza
  • Publication Date:
  • Pages: 236
  • Original Price: GBP 42.54
  • Language: Italian
  • Edition: N/A
  • Item Weight: 323 grams
  • BISAC Subject(s): Management

Il libro � la fedele pubblicazione della tesi di laurea dell'autore per il Master Professionale in Gestione delle Organizzazioni Pubbliche dell'Universit� Federale di Santa Maria. Lo studio ha analizzato i processi amministrativi generati dalla Divisione Protocollo dell'Universit� Federale di Santa Maria, con l'obiettivo di identificare, standardizzare e proporre miglioramenti alla formazione procedurale di un'istituzione federale di istruzione superiore (HEI), alla qualificazione dei servizi forniti alla comunit� e all'efficienza della gestione pubblica. Sono stati analizzati cento (100) tipi di documenti, che coprono oltre il 93% di quelli depositati, secondo un'indagine sul periodo dal 2000 al 2012. Per ogni tipo di documento (processo), la ricerca ha presentato la legislazione vigente in materia, i documenti richiesti per il deposito del processo, le procedure minime necessarie per adempiere alla sua missione e i rispettivi diagrammi di flusso. I risultati ottenuti dalla ricerca hanno soddisfatto gli obiettivi proposti dallo studio e stanno contribuendo allo sviluppo di pratiche istituzionali efficienti e, soprattutto, a semplificare la vita degli utenti.

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