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Talk at Work: Interaction in Institutional Settings by Paul Drew, John Heritage, Drew/Heritage

Talk at Work: Interaction in Institutional Settings

by Paul Drew , John Heritage , Drew/Heritage
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Book cover type: Paperback
  • ISBN13: 9780521376334
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Cambridge University Press
  • Publisher Imprint: Cambridge University Press
  • Publication Date:
  • Pages: 596
  • Original Price: GBP 77.0
  • Language: English
  • Edition: N/A
  • Item Weight: 794 grams
  • BISAC Subject(s): Business Communication / General

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

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