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Test von Web Sites. Problemstellung, Stand, Entwicklungstendenzen by Pfeiffer, Ellen

Test von Web Sites. Problemstellung, Stand, Entwicklungstendenzen

by Ellen Pfeiffer
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Book cover type: Paperback
  • ISBN13: 9783867465922
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Examicus Verlag
  • Publisher Imprint: Examicus Verlag
  • Publication Date:
  • Pages: 96
  • Original Price: USD 66.5
  • Language: German
  • Edition: N/A
  • Item Weight: 137 grams
  • BISAC Subject(s): Languages / General

Diplomarbeit aus dem Jahr 2001 im Fachbereich Informatik - Internet, neue Technologien, Note: 1, Johannes Gutenberg-Universität Mainz, Sprache: Deutsch, Abstract: Aufgrund der enthusiastischen Erwartungen, die an das Internet und die "New Economy" geknüpft waren, wurde das baldige Ende traditioneller Geschäftsmodelle prophezeit. Inzwischen zeichnet sich ein eher gespaltenes Bild ab. Einerseits werden die technische Voraussetzungen zur Automatisierung und Realisierung immer komplexerer Transaktionen über das Netz geschaffen. Andererseits stehen zahlreiche Kunden der elektronischen Geschäftsabwicklung zunehmend skeptisch gegenüber. Zwar steigt die Zahl der Internet-Zugänge nach wie vor stark an, doch rückläufige eCommerce-Umsätze in den USA zeigen, dass immer weniger Kunden auch sofort im Netz handeln wollen. Die Gründe für diese Entwicklung sind ebenso vielfältig wie komplex. Zu den wichtigsten Faktoren zählen jedoch Sicherheitsbedenken gegenüber dem Übertragungsmedium Internet und Unsicherheit in Bezug auf den Umgang mit Personendaten. Besonders wenig Vertrauen haben Kunden dabei in reine Web-Anbieter. Lange Ladezeiten oder mangelnde Verfügbarkeit reichen bereits aus, um sich gegen ein Online-Angebot zu entscheiden. Dies gilt besonders dann, wenn eine komplizierte Bedienung oder zu lange Lieferzeiten von Produkten den Kunden frustrieren. Solche Faktoren bewerten letztlich die Qualität eines Internet-Angebots und der Web Site als der Plattform für den elektronischen Geschäftsverkehr. Vor diesem Hintergrund gewinnt die Frage nach einer systematischen Evaluierung und Sicherung der Qualität von Web Sites an Bedeutung. Das vielleicht wichtigste Instrument zur Qualitätssicherung ist der systematische Test der Web Site. Im Rahmen der Diskussion um eine strukturierte Entwicklung von Web Sites wird der Test-Aspekt daher neuerdings verstärkt beachtet. Das Ziel der vorliegenden Arbeit ist es, die Notwendigkeiten und spezifischen Probleme eines Tests von Web Sites aufzuzeigen

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