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The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management by Helge Horoba

The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management

by Helge Horoba
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Book cover type: Paperback
  • ISBN13: 9783911677073
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Helge Horoba, Moorkoppel 13b, 21465 Wentorf B
  • Publisher Imprint: Helge Horoba, Moorkoppel 13b, 21465 Wentorf B
  • Publication Date:
  • Pages: 412
  • Original Price: GBP 37.1
  • Language: English
  • Edition: N/A
  • Item Weight: 948 grams
  • BISAC Subject(s): Management Information Systems

With clear explanations, practical frameworks, and a focus on real business outcomes, this book empowers you to move from reactive adoption to proactive strategy, ensuring your IT services deliver genuine value in an AI-driven world.

Easily grasp the impact and value of AI relevant innovations via the "Thoughtworks Tech Radar" wich is applied to a the well known field of IT Service Management i.e. ITIL Practices.

A map defines what's out there, a map defines all the options where you could go, a map provides an lightweight overview of a complex reality around us: This books aims to provide a map for the thrilling journey to great services navigating all the every-changing and amazing AI opportunities around.

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