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The Discourse of Comfort in Chinese Online Medical Consultations by Ying Jin

The Discourse of Comfort in Chinese Online Medical Consultations

by Ying Jin
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Book cover type: Hardcover
  • ISBN13: 9781032786728
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Routledge
  • Publisher Imprint: Routledge
  • Publication Date:
  • Pages: 180
  • Original Price: GBP 155.0
  • Language: English
  • Edition: 1
  • Item Weight: 418 grams
  • BISAC Subject(s): Linguistics / Pragmatics

This book integrates perspectives from conversation analysis (CA) and discursive psychology to shed light on doctor-patient communication in asynchronous web-based interactions through the lens of the discourse of comfort. While previous research has been done in this space on face-to-face encounters, this book seeks to bring further attention to comfort in online text interactions between doctors and patients, examining its capacity to convey emotional support, encourage "troubles-telling", and facilitate problem solving in medical encounters. A discursive psychology approach provides a complementary perspective to ethnomethodology and CA frameworks, applied to an extensive corpus with data scraping in Python. While Chinese data is featured, this integrated approach allows for a nuanced view of the differences between spoken and online interactions as well as the role of technology in the organization of talk and doctor-patient communication more broadly.

This book will be valuable reading for students and scholars interested in talk-in-interaction, CA, health communication, language and health, pragmatics, and social psychology.

Ying Jin is Research Assistant Professor in the Department of English and Communication at The Hong Kong Polytechnic University.

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