The Homeowner's Guide to Buying Replacement Windows and Hiring Contractors: Insider Secrets That Will Save You Time, Headaches, and Money
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This book is for homeowners thinking about replacing their existing windows and having a service provider do it for them. If you are a DIY-er or renter, then this book is not for you. It does not matter what stage you're in as far as your window research and shopping process. You might be just beginning to do research or already thinking about having in-home estimates or already choosing between multiple bids. The material in this book covers all stages in great detail. Window replacement is both a product and a service. This book focuses on the key product benefits that matter most to you as a homeowner. The book also shows you how to find a quality contractor and how to manage the installation process to make sure everything is done right. There are easy steps any homeowner can follow to have a successful project, and Peter Jackson has created the proper tools that align with these steps clearly and succinctly.
This book is the culmination of almost a decade of my home improvement experience managing salespeople, customer service, and marketing strategy- first for a larger business, then for myself. In addition to that early home improvement experience, I was also employee#28 at Groupon and learned how to design customer experiences that engender trust and build loyalty. My formal education is in economics, marketing, and entrepreneurship, as an alumnus of both the University of Chicago (BA) and Northwestern University (MBA). A native and lifer in Chicago, apparently addicted to its only two seasons- winter and construction. Part-time life coach and startup consultant.
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