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Total Quality Management in Human Service Organizations by Martin, Lawrence L.

Total Quality Management in Human Service Organizations

by Martin , Lawrence L.
₹7,740.00
₹7,740.00
₹7,740.00
₹7,740.00
₹7,740.00

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Book cover type: Paperback
  • ISBN13: 9780803949508
  • Binding: Paperback
  • Subject: Business Management
  • Publisher: Sage Publications, Inc
  • Publisher Imprint: Sage Publications, Inc
  • Publication Date:
  • Pages: 112
  • Original Price: GBP 63.0
  • Language: English
  • Edition: N/A
  • Item Weight: 186 grams
  • BISAC Subject(s): Total Quality Management, Public Policy / Social Services & Welfare, and Quality Control

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Martin, Lawrence L.: - Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.

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