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Unified Communications: Entscheidungsgrundlagen für IT-Controller und IT-Verantwortliche by Maehner, Jan

Unified Communications: Entscheidungsgrundlagen für IT-Controller und IT-Verantwortliche

by Jan Maehner
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Book cover type: Paperback
  • ISBN13: 9783656189879
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Publication Date:
  • Pages: 96
  • Original Price: USD 67.5
  • Language: German
  • Edition: N/A
  • Item Weight: 137 grams
  • BISAC Subject(s): Management

Diplomarbeit aus dem Jahr 2011 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Fachhochschule Südwestfalen; Abteilung Iserlohn, Sprache: Deutsch, Abstract: Unternehmen stehen heute vor vielfältigen Herausforderungen. So bietet die zunehmende Globalisierung der Wirtschaft zwar neue Marktchancen, gleichzeitig führt dies aber auch zu einem hohen Wettbewerbsdruck. Um sich gegen die Konkurrenz behaupten zu können, müssen sich die Unternehmen bezüglich der Flexibilität und der Verfügbarkeit von Produkten und Dienstleistungen stetig verbessern. Unternehmen erzielen Wettbewerbsvorteile, indem sie ihre Geschäftsprozesse am Kunden ausrichten und effizient gestalten. Mitarbeiter in Unternehmen erhalten heute täglich eine Vielzahl an Informationen auf unterschiedlichen Wegen und nutzen selbst unzählige voneinander isolierte Kommunikationsmittel. Neben der erhöhten Anforderung an die Flexibilität und die Erreichbarkeit jedes einzelnen Mitarbeiters müssen diese auch eine immer grö er werdende Informationsflut bewältigen. Die Folgen, die sich daraus ergeben, sind mangelnde Unterscheidungsfähigkeit in der Priorisierung von Informationen und Überforderungsempfindungen. Unternehmen und Mitarbeiter sollen durch eine Erhöhung der Kommunikationseffizienz dabei unterstützt werden, diesen neuen Anforderungen gerecht zu werden. Unified Communications eröffnet hierbei neue Möglichkeiten und Chancen die Kommunikationsstruktur in Unternehmen effizienter zu gestalten und die Geschäftsprozesse zu optimieren.

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