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Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors by Tania Peitzker

Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors

by Tania Peitzker
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Book cover type: Paperback
  • ISBN13: 9781949443431
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Business Expert Press
  • Publisher Imprint: Business Expert Press
  • Publication Date:
  • Pages: 172
  • Original Price: USD 31.99
  • Language: English
  • Edition: N/A
  • Item Weight: 236 grams
  • BISAC Subject(s): Management, Artificial Intelligence / General, and Industries / Computers & Information Technology

In this easy-to-read book, Tania Peitzker cites leading business intelligence and analyst firms' research and takes a deeper dive into the practical challenges of chatbots, including the obstacles and triumphs experienced.

This world-first summary of the evolution of 2D chatbots in websites, backends of portals, social media apps, and conversationally advanced 3D mixed reality cognitive interfaces serves several purposes.

This book dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft's Tay.ai to London's Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox's IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots.

This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party's dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal.

Included in the book is a hands-on checklist and guidelines in for people wanting to buy or license bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the final chapters predicting where the future development - and development traps - might lie.

Tania Peitzker, is a technologist, CEO, and co-owner of AI Bots as a Service www.ai-baas.com. This mixed reality German venture builds bot brains, or AI bot holograms, for multilingual 2D and 3D bespoke avatars. Adjunct Professor Peitzker commutes from AI BaaS's HQ in Munich to her home on the Swiss-Italian border. To get the latest summary of Tania's life, you can listen to a radio interview on the ABC here: www.taniapeitzker.expert

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