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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas [With CDROM]

by Tapping Don , Tom Shuker
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Current price ₹3,158.00
Original price ₹5,262.00
Original price ₹5,262.00
Original price ₹5,262.00
(-40%)
₹3,158.00
Current price ₹3,158.00

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Book cover type: Paperback
  • ISBN13: 9781563272462
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Productivity Press
  • Publisher Imprint: Productivity Press
  • Publication Date:
  • Pages: 176
  • Original Price: GBP 41.99
  • Language: English
  • Edition: N/A
  • Item Weight: 545 grams
  • BISAC Subject(s): Production & Operations Management

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for

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