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War Waged with Kisses: Negotiation and Mediation for Realists

by Charles Parselle
Save 27% Save 27%
Current price ₹1,777.00
Original price ₹2,446.00
Original price ₹2,446.00
Original price ₹2,446.00
(-27%)
₹1,777.00
Current price ₹1,777.00

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Book cover type: Paperback
  • ISBN13: 9780996133586
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Stroud House Publishing
  • Publisher Imprint: Stroud House Publishing
  • Publication Date:
  • Pages: 250
  • Original Price: USD 24.95
  • Language: English
  • Edition: N/A
  • Item Weight: 341 grams
  • BISAC Subject(s): Conflict Resolution & Mediation and Arbitration, Negotiation, Mediation

War Waged with Kisses explores all aspects of negotiation and mediation--from etiquette, ethics, and aesthetics to agenda setting, problem solving, and resolving disputes of all kinds. The book provides tried-and-true techniques as well as case studies, analogies, and checklists. It answers the following questions:

  • How does a negotiator prepare and set the agenda for a successful negotiation?
  • What are the five techniques for putting people at ease during a negotiation?
  • Do cultural and gender differences play a part in negotiation?
  • What is the importance of listening, reframing, paraphrasing, and summarizing?
  • What are the four most obvious body postures in a negotiation?
  • What are the roles of cooperation, competition, and posturing in a negotiation?
  • How does a negotiator handle difficult or stubborn participants?
  • What is the difference between "chess players" and "poker players" in negotiation?
  • What is the Zone of Possible Agreement (ZOPA), and how does one get there?
  • What are the seven qualities of a successful mediator?

Charles Parselle practiced law extensively in England and the United States, served as a mediator, arbitrator and judge, and taught negotiation and mediation for many years in California. He studied law at Oxford University, where he earned a degree in Jurisprudence. He was born in southern Africa, educated in England and Australia, and lives in Los Angeles, California.

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