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Wege Aus Dem Konflikt: Geschichten, Impulse Und Übungen Für Erfolgreiches Konfliktmanagement by Antonia Jennewein

Wege Aus Dem Konflikt: Geschichten, Impulse Und Übungen Für Erfolgreiches Konfliktmanagement

by Antonia Jennewein , Melanie Ackermann
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Book cover type: Paperback
  • ISBN13: 9783662631454
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Springer Gabler
  • Publisher Imprint: Springer Gabler
  • Publication Date:
  • Pages: 204
  • Original Price: EUR 51.39
  • Language: German
  • Edition: 1. Aufl. 2021
  • Item Weight: 363 grams
  • BISAC Subject(s): Management

Dieses Buch findet einen neuen Zugang zum Thema Konfliktmanagement: Mit Geschichten aus dem betrieblichen Alltag über Menschen, unterschiedliche Sichtweisen, Konflikte und persönliche Lösungen. Ergänzt um Impulse und Übungen liefert es Werkzeuge, diese verzwickten Situationen zu meistern.
Im ersten Teil des Buches wird in elf voneinander unabhängigen Geschichten aus der Firma Donner & Co. aufgezeigt, wie vielfältig und komplex Konfliktsituationen im Arbeitsumfeld sind. Jeder hat seine eigenen Beweggründe und Erfahrungen mit Konflikten und schwierigen Situationen. Im zweiten Teil des Buches findet der Leser fünf Wege zur Lösung von Konflikten mit passenden Impulsen, Gedankenanstö en, Übungen und auch Interventionen, die helfen, den eigenen Umgang mit Konflikten zu verbessern und Konfliktsituationen gemeinsam mit anderen positiv zu lösen.
Das Buch ist für jeden geschrieben, der entweder selbst in schwierigen und emotional belastenden Situationen am Arbeitsplatz steckt oder Kollegen im Konflikt beobachtet und erlebt. Es richtet sich an alle, die bisher noch keinen Mut oder keine Möglichkeit gefunden haben, die Situation zu verbessern; denn im Gegensatz zu einer wissenschaftlichen Abhandlung finden sie in diesem Buch praktische Lösungsansätze für den ganz persönlichen Weg und zur Begleitung anderer durch schwierige und emotionale Situationen.
Der Inhalt

  • Die Firma Donner & Co. - Eine Welt voller Konflikte und Schwierigkeiten
  • Eigene Muster und Motive verstehen
  • Hinter die Fassade blicken, andere verstehen
  • Kommunikationsbrücken bauen
  • Verbindungen stärken, Beziehungen pflegen
  • Schwierige Gespräche moderieren, Lösungen erarbeiten

Antonia Jennewein ist international aufgewachsen und studierte nach ihrer Banklehre Betriebswirtschaft an der Universität Bayreuth. In ihrer beruflichen Laufbahn als Human Resources Expertin und Personalleiterin arbeitete sie in internationalen Konzernen ebenso wie im Mittelstand, war immer wieder mit Konflikten am Arbeitsplatz konfrontiert und weiß daher, wie belastend ein Problem oder ein Konflikt sein kann. Deshalb bildete sie sich zur zertifizierten Mediatorin weiter und begleitet heute Führungskräfte, Mitarbeitende und Teams mit Leidenschaft, Weitsicht, Fokus und Vertrauen durch schwierige persönliche Lebens- und Arbeitsphasen auf dem Weg hin zu positiver und konfliktfreier Zusammenarbeit.
Antonia Jennewein brennt dafür, Beziehungsbrücken zu reparieren und Kommunikationsbrücken zwischen Menschen zu bauen (manchmal sogar nicht nur mit Worten, sondern mit LEGO(R)). Sie steht für mutige Entscheidungen, kreative Lösungen und neue Wege. Als Autorin gibt sie ihre Erfahrung und Erkenntnisse aus ihrer Arbeit rund um Konflikte an ihre Leser weiter. Mit Präzision legt sie den Finger in die gerne versteckten Wunden und gibt Impulse, Anregungen und konkrete Werkzeuge weiter, mit denen die Leser den Sand im eigenen Beziehungsgetriebe bearbeiten und beseitigen können.

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