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Women, Identity and India's Call Centre Industry by J. K. Tina Basi

Women, Identity and India's Call Centre Industry

by J. K. Tina Basi
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Book cover type: Hardcover
  • ISBN13: 9780415482288
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Routledge
  • Publisher Imprint: Routledge
  • Publication Date:
  • Pages: 16
  • Original Price: GBP 171.99
  • Language: English
  • Edition: 1
  • Item Weight: 504 grams
  • BISAC Subject(s): Gender Studies

This book examines the concept of identity in a globalized world and the way in which agency is exercised over identity construction by women working in India's transnational call centre industry. Based on rich empirical data and original fieldwork, the author provides a nuanced analysis of the experiences of Indian women call centre workers and the role of women's participation in the global labour market.

J.K. Tina Basi holds a PhD in Gender Studies and Sociology from the University
of Leeds. Previously a freelance ethnographic researcher with Intel's Digital
Health Group in Ireland, she has also established a consultancy, Mehfil
Enterprise, conducting corporate ethnography in media and technology related
industries. She is currently working on a new ethnographic research project about spirituality.

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