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Customer Service And Beyond

by Dawn Mushill
Sold out
₹1,820.00
Original price ₹1,820.00
Original price ₹1,820.00
₹1,820.00
Current price ₹1,820.00

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Book cover type: Paperback
  • ISBN13: 9781934509227
  • Binding: Paperback
  • Subject: Business Management
  • Publisher: Thomas Noble Books
  • Publisher Imprint: Thomas Noble Books
  • Publication Date:
  • Pages: 296
  • Original Price: USD 19.95
  • Language: English
  • Edition: N/A
  • Item Weight: 436 grams
  • BISAC Subject(s): Customer Relations

In a nation where price alone once dictated consumer decision, a bruised economy and resulting surge of fierce competition have shifted the focus from cost to service. As the humanizing of the customer encounter glides into the spotlight, it's a new dance. Unfortunately, not everyone knows the steps.and some of us are clumsy.

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